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From cost center to growth driver, taking the right managed services approach can power enterprise transformation with strong business outcomes. In the current environment, enterprises are under increased pressure to modernize operations, innovate rapidly, and deliver value to stakeholders while navigating complex technology and process transformations. IDC finds that leading organizations are turning to managed service providers that cand integrate agentic AI, data & analytics, and automation while evolving applications both in the cloud and hybrid environments while providing trusted industry expertise and thorough governance. Achieving these goals requires focusing on critical factors such as implementing the right technological capabilities, creating the right governance to adapt to changing regulations, architecting a road map for transforming business processes and technologies, and meeting financial and operational business outcomes. This Spotlight shows how businesses benefit from working with managed service providers that can provide a set of holistic capabilities to support these requirements and deliver measurable strategic value back to the business.