Transform Global Business Services with Generative AI

In the dynamic landscape of global business services (GBS), generative artificial intelligence (GenAI) emerges as a pivotal force. Here’s how Wipro is using ServiceNow's new GenAI-based NowAssist in reshaping the game: Introducing Intelligent Operations Management for Global Business Services

  1. Scalability Unleashed: Past limitations dissolve. ServiceNow automates processes that were once hindered by a lack of standardization.
  2. Democratized Insights: Ivory towers crumble. ServiceNow helps democratize insights and expertise, making execution and management accessible by keeping the right data at your fingertips.
  3. Extend the power of productivity: NowAssist reduces manual work for agents and operators, providing overviews and insights to help them start work quickly.

The key? Integrated data. Your organization’s lifeblood. GenAI thrives on it. Are you prepared for the seismic shift?