Using Agentic AI to Build Smarter Communication Experiences

The future of communications is being written by developers, and the key is agentic AI: AI-driven agents that can orchestrate and adapt communication operations autonomously. Whether you’re building an intelligent IVR, streamlining internal operations, or embedding AI into new applications, agentic AI unlocks powerful new ways to make user workflows and customer experiences more adaptive and intelligent. Join to see how agentic AI can supercharge operational agility and CX to help scale your business.

In this webinar, we’ll discuss:

  • The fundamentals of agentic AI
  • How MCP enables interoperability between AI models and telecom APIs
  • Key considerations for secure and responsible MCP deployment
  • Common use cases for embedding agentic capabilities into communications

Speakers: 

Michaela Kotarba Doug Armstrong Jim Malone
Michaela Kotarba Doug Armstrong Jim Malone
Product Manager II, DevX Director, Product Management Senior Contributing Editor
Bandwidth Bandwidth CIO Marketing Services